Inquiries are read during normal working hours.
Normal working hours on weekdays are between 9:00 and 17:00 (excluding Saturdays, Sundays, New Year holidays and company holidays)
If our email response fails to be delivered, we may contact the inquirer by other means, so please be sure to fill out the required items, including your name, telephone number and address (marked with *).
Depending on the content of the inquiry, we may require some time before being able to respond, also there may be some inquiries that we cannot answer.
Please kindly note that we may not be able to respond if provided information is incorrect.
We are committed to protecting your personal information and inquiries. Please read the personal information guidelines, select “I agree” if you agree with the guidelines, and then submit your inquiry.